Diego Dalmaso · São Paulo, working across Latin America
I create and scale digital products and services that move business and customer value together.
Business and product leader operating at the intersection of business, technology, and customer experience. I translate strategy into vision, execution, and measurable growth.
Business strategy & design
Vision, business cases, and operating models that hold up under real constraints.
Digital product & CX
End-to-end experiences and platforms, from research and journeys to what ships.
Innovation & growth
New business lines, agentic AI, and growth, tied to measurable outcomes.
About
A bridge between the analytical and the creative.
I am a business and product leader based in São Paulo, working across Latin America. For over a decade I have created and scaled digital products and services, stitching together the areas that make them work.
I am on the founding team of Konq, an AI-native fintech in the Brazilian consortium market, building the business from scratch. Before that I led product and design strategy at weme (now BRQ), advised banking clients through Visa Consulting & Analytics, drove growth for Novo Nordisk across Latin America, and built service design practices at Ioasys and Arco. I also taught business model design at PUC Minas and hold an Executive MBA from IESE.
Brands I've worked with
Let's talk
Have a hard problem worth solving?
I take on business, product, and innovation challenges where strategy and execution have to move together. Tell me what you are working on.